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Awan Digital Group

Agent 09

Mechanical Service Report

The tech talks through the call. The agent writes the report, lists the deficiencies, quotes the repair, and books the next PM.

+1 quote

on average per 4 service calls

Built for

  • Service techs
  • Service managers
  • Maintenance planners

Live example

adg/mechanical-service-report · ready

Scenario · A mechanical contractor completes a quarterly PM on a rooftop unit at a commercial building.

01Tech debrief

Service tech

Voice note
1:02

“Quarterly PM on RTU-2 done. Changed filters, 4 of them, 20 by 25 by 2. Greased blower bearings.”

“Belt is cracked, needs replacing next visit. Economizer actuator is sticking, it's not fully opening.”

“Supply air 13 degrees, return 22. Suction pressure 118, head 285.”

02Agent run

  1. Structuring debrief
  2. Checking readings vs. history
  3. Pricing deficiencies
  4. Scheduling

03Service report & deficiency quote

Output appears here

The problem

Mechanical and HVAC techs are paid to fix equipment, not to write reports. But the report is what the client sees, and the deficiency list is where your next job comes from. This agent turns a tech's end-of-call voice note and readings into a professional service report and a prioritised deficiency list with a repair quote attached, and it schedules the next PM in the maintenance calendar.

Today

  • Reports written at night, or never
  • Deficiencies noted but never quoted, so revenue is left on the table
  • PM schedules kept in a spreadsheet nobody trusts

With the agent

  • Client-ready report before the tech leaves site
  • Every deficiency becomes a priced follow-up quote
  • Readings trended per asset over time
  • Next PM auto-scheduled per manufacturer interval

How it works

4 steps, with you in control.

  1. 01

    Debrief

    Tech records a 60-second voice note and enters or photographs the gauge readings.

  2. 02

    Report

    Generates a service report with work done, readings, parts, and photos.

  3. 03

    Find revenue

    Turns each deficiency into a prioritised repair quote using your parts list and labour standards.

  4. 04

    Plan

    Books the next PM and trends readings against asset history.

Comes in

Tech voice note
Readings / photos
Asset history

Agent does

Write report
Price deficiencies
Schedule next PM

You check

Service manager approves quote

Goes out

Client report
Repair quote
PM calendar

Works with

  • Phone (any)
  • CMMS / asset register
  • Outlook calendar
  • QuickBooks

Nothing leaves without a person approving it. Agents draft, check, and flag. Your team makes the call. Data stays in your Microsoft 365 or Google tenant wherever possible.

What it's worth

Run your own numbers.

Slide to match your team. Defaults are typical for a small-to-mid contractor in the region.

8 hrs
$60/hr
70%

Hours back per year

269

Estimated annual value

$16,100

Estimate only, based on 48 working weeks. We confirm real numbers in a free workflow audit.

Want Mechanical Service Report running on your jobs?

Book a free 45-minute workflow audit. We'll map where your office and field hours go and show you which agent pays for itself first.